Bnoud App – Privacy Policy

Privacy Policy – Bnoud App

Last Updated: … / … / 2025

At Bnoud App, we value your privacy and are committed to protecting user data in compliance with Google Play policies. This Privacy Policy explains how information is collected, used, and protected, including the use of analytics tools.

By using Bnoud App, you agree to this Privacy Policy.

1. Information We Collect

a) Information Provided by the User

• Name
• Phone number or email address
• User type (Finishing Engineer / Freelancer / Company)
• Project data (items, costs, payments, notes)
• Financial data manually entered by the user

b) Information Collected Automatically

• Device type and operating system
• Device identifiers or analytics identifiers
• App usage data (sessions, screen views, interaction data)
• IP address (used for security and analytics purposes)

2. Analytics and Tracking Tools

Bnoud App uses third-party analytics services including Firebase Analytics (Google), Google Analytics for Firebase, and Microsoft Clarity.

These services collect aggregated and anonymized usage data to analyze performance, understand user behavior, and improve features. These tools do not access project content or sensitive financial data.

3. How We Use Information

• Provide and operate core services
• Manage accounts and projects
• Improve performance and usability
• Monitor crashes and technical issues
• Communicate updates and support
• Prevent fraud and misuse

4. Data Storage and Security

• Data is stored using reasonable technical safeguards
• Measures are taken to prevent unauthorized access
• Users are responsible for protecting login credentials

5. Data Sharing with Third Parties

We do not sell user data. Limited data may be shared only with analytics providers, legal authorities when required by law, or trusted technical service providers under strict confidentiality obligations.

6. Project Data and Content

All project-related data is fully owned by the user. Content is accessed only for technical support upon user request.

7. App Permissions

• Internet access (data sync and analytics)
• File or photo access (uploading project documents)

8. User Rights

• Update personal information
• Delete account and associated data
• Request details about stored data

9. Delete Account and Data

Users have the right to request deletion of their account and all data associated with the Bnoud App at any time through one of the following methods:

• Contacting our support team via email:
  bnoudtech@gmail.com
  Account deletion requests are processed within a maximum of 7 business days.
• Or submitting an account deletion request through the following link:
  https://bnoud.com/ar/remove_my_account

Once an account deletion request is submitted, the account and all related data — including any linked sub-accounts — will be permanently deleted. This action is irreversible and cannot be undone.

10. Children’s Privacy

Bnoud App is not intended for children under 18 years of age.

11. Changes to This Policy

This Privacy Policy may be updated periodically. Users will be notified of significant changes via the app or this page.

12. Contact Us

Email: bnoudtech@gmail.com